Ir al contenido principal

State-Bank-of-India: Crisis Response Management

Crises are an inevitable part of professional’s life, but they do not have to be a reason for your / organization’s downfall or poor business results. Crisis can be man-made and at times black-swan events like the recent pandemic.

This e-course titled Crisis response management is designed to help foster leadership with the following end goals:

  1. Preventing crises that can be avoided
  2. Successfully navigating through crisis that cannot be avoided
  3. Sustaining business performance during crisis and

Creating opportunity for innovation following a crisis.

5 semanas
2–3 horas por semana
A tu ritmo
Avanza a tu ritmo
Este curso está archivado
Crisis Response Management

Sobre este curso

Omitir Sobre este curso

In this course, we’ll explore stages of crisis and how managers and leaders can affect business turn-around after a crisis through decision making, stakeholder management and rebuilding trust.

This e-lesson adopts a 7-step pedagogy design which is balanced between theory and praxis.

  • Inspire – Faculty videos on topics that are critical
  • Empower – Share your thoughts and point of view with other learners on the discussion forum
  • Self-assess & measure – a few self-assessments and exercises to introspect and find out where you are
  • Learn fast – Quick wins by transferability of the learning back to work place
  • Immerse – Further your knowledge and expertise through readings and discussions
  • Customize – Use the framework, templates and worksheets to create and retain for your business
  • Application – Action tips, Essentials and best practices from across domains

Join this course and develop ‘ stand-out’ leadership behaviors and traits will help you tide over crisis that can come your way.

De un vistazo

  • Institution State-Bank-of-India
  • Subject Negocios y administración
  • Level Intermediate
  • Prerequisites
    • This program targets Business Leaders & Senior Managers
    • Managers who are tasked with stakeholder management, revenue and profitability are encouraged to enrol
  • Language English
  • Video Transcript English
  • Associated skillsCrisis Management, Stakeholder Management, Decision Making, Innovation, Management, Leadership, Pedagogy

Lo que aprenderás

Omitir Lo que aprenderás

Program take-aways

  1. Learning how to detect warning signs that a crisis may be looming
  2. Learning how to properly prepare for and prevent crises
  3. Identifying appropriate damage control activities
  4. Knowing what and how to communicate to stakeholders and

Adopting a learning stance in order to use the crisis to become more competitive in the future.

Plan de estudios

Omitir Plan de estudios

Program coverage

  • What is a crisis?
  • Internal & External causes of crisis
  • How to avoid and where to start after a crisis hits your business
  • Two leadership disciplines to master
  • Sustaining business performance during a crisis
  • Stakeholder analysis: Managing key relationships affected by your company’s crisis and re-building trust
  • Communications: Strategic messaging during crisis and managing the media
  • Creating opportunity: Transitioning from reactive crisis management behaviors to proactive crisis leadership

Formas de realizar este curso

Elige tu camino al inscribirte.

Verified Track

Audit Track

Costo

149 US$

Free

Acceso a los materiales del curso

Ilimitado

Limitado

World class institutions and universities

Asistencia de edX

Certificado para compartir al finalizar

Tareas con calificación y exámenes

Visita la sección de Preguntas frecuentesen una pestaña nueva con preguntas frecuentes sobre estas modalidades.

¿Te interesa este curso para tu negocio o equipo?

Capacita a tus empleados en los temas más solicitados con edX para Negocios.
ComprarSolicitar información